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Frequently Asked Questions for Movistar Prepaid PRO

How do Movistar Prepago PRO packages work?

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Find Movistar Prepago PRO packages with everything you need for your mobile line, starting from $4,500. They include:
  • Unlimited minutes and text messages to any carrier.
  • Unlimited access to your favorite applications. Additionally, if you buy your packages through Movistar.com.co or the Mi Movistar app, you will receive an exclusive offer: We will triple your browsing gigabytes for you to use as you wish.

How do I purchase a Movistar Prepaid Package?

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  • Visit: prepago.movistar.co/paquetes.
  • Select your favorite package and click on Buy package.
  • Choose the payment method: online or with your balance.
  • To pay with your balance, make sure you have the amount beforehand, and to pay online you can use a credit card or PSE.
  • Enter the cell phone number you want to load the package to; before continuing, verify that it is correct.
  • Click on Go to pay.
  • Select your payment method and complete the required information.

How long does a Movistar Prepago PRO package last?

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Movistar Prepago PRO packages are valid for 3 to 30 days, without contracts or permanence clauses. You can share or accumulate gigabytes from your cell phone, at no additional cost, and enjoy 5G speed with Movistar prepaid plans.

What do Movistar Prepago PRO packages include?

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Starting from $4,500, Movistar Prepago PRO packages can include unlimited minutes, messages, and apps. Monthly packages starting from $22,000 offer more gigabytes for Instagram, TikTok, and YouTube. By activating a Prepago PRO Package, you get a combo of benefits that includes international and national calls, unlimited social media, and more data.
If you activate other Packages, you can find more specific features with only data or only voice, according to your needs.

How can I switch from Movistar Prepaid to Postpaid?

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  • You can do it from the My Movistar App Here. Register and choose the 'switch to postpaid' option.
  • You can also switch by writing to us Here and selecting the 'Prepaid to Postpaid' option.

What is Perplexity Pro?

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Perplexity Pro is an artificial intelligence assistant that is now included in your 'anticípate' packages, learn more.Here