Movistar Prepaid Portability
Switch to the same number or opt for a new line with Movistar Prepaid Portability
These benefits only apply when paying with: Nequi, Daviplata, Bancolombia or your preferred bank with PSE, Debit or Credit Card
9 GB
Before 3 GB
$5.000
Validity x 8 days
Promo 3X1 on data
Unlimited apps
Free Whatsapp x 30 days
Extra data for Youtube
2 GB
Welcome bonus for 8 days
Minutes and text messages
Unlimited to all operators
15 International Minutes
USA, Venezuela, Canada and Puerto Rico
🔥 4X1 Switching with eSIM
27 GB
Before 9 GB
$18.500
Validity x 30 days
Promo 3X1 on data
Unlimited apps
Extra data for Youtube
3 GB
Welcome bonus for 15 days
Minutes and text messages
Unlimited to all operators
60 International Minutes
USA, Venezuela, Canada and Puerto Rico
🔥 4X1 Switching with eSIM
33 GB
Before 11 GB
$22.000
Validity x 30 days
Promo 3X1 on data
Unlimited apps
Apps with extra data
3 GB
Welcome bonus for 15 days
Minutes and text messages
Unlimited to all operators
100 International Minutes
USA, Venezuela, Canada and Puerto Rico
Discover the benefits you get when choosing Movistar Prepaid plans
Receive your SIM + free shipping
FREE
Unlimited apps
Share your prepaid data with other devices
Improved mobile network, greater coverage
Check your portability status*
or call the Movistar Portability line 01 8000 360 000
*You can check the status after 24 hours from the time of your request
Learn more about
Movistar Prepaid Portability
What does Portability mean?
Portability refers to anyone in Colombia who wants to change their mobile operator while keeping the same number. Changing operators can bring various benefits.
What does a new line mean?
When you request a new Prepaid line, you'll have a different number from your usual one without the need for portability. However, if you want to keep your current number from another operator, you can request portability.
What are the benefits of being Movistar Prepaid?
The main benefit is that you are in control—you choose what you need and when to use it, without contracts. When you purchase Movistar Prepaid packages, you have resources to talk, browse, or message.
What does Portability mean?
Portability refers to anyone in Colombia who wants to change their mobile operator while keeping the same number. Changing operators can bring various benefits.
What does a new line mean?
When you request a new Prepaid line, you'll have a different number from your usual one without the need for portability. However, if you want to keep your current number from another operator, you can request portability.
What are the benefits of being Movistar Prepaid?
The main benefit is that you are in control—you choose what you need and when to use it, without contracts. When you purchase Movistar Prepaid packages, you have resources to talk, browse, or message.
Portability Fraud Alert
Don't fall for fraud!
Report a fake portability
*611
315 233 33 33
Frecuently Asked Questions Movistar Prepaid Portability
Movistar portability refers to any person in Colombia who wants to switch their mobile number to another operator. They can do so while keeping their same number, and by changing operators, they may receive various benefits.
- With Movistar prepaid portability, you can request your operator change easily from our website and choose from the different packages we offer.
- After validating your identity information, we will request your home address details, where the SIM card will be delivered. The delivery is completely free!
- Finally… Don’t forget to make the payment for the offer you selected.
- And that's it! Once you complete this process, the activation of your number with the new operator will take a maximum of 1 day after receiving the SIM card. What you need to do is remove the SIM card from your current operator (the one you will no longer use) and insert the Movistar SIM card. Now you’re ready to enjoy all our benefits!
Once you have received your SIM card, portability will take effect the next day. The delivery date depends on the department and municipality where you live.
- The number of the line you want to port.
- NIP Code: This code will be sent to your current number to validate your line against the ABD (this is the system used by all operators for this process).
- We will ask for information such as your full name, email address, mobile number, type and number of identification document, and issuance date.
- Remember to have your mobile phone with the SIM card you want to port inside because you will receive your NIP code via text message.
You can check it at the following link: https://movis.co/aag8g4b. This check can be done 24 hours after submitting your portability request with Movistar.
You can submit your Movistar portability request as many times as you want.
If you choose Prepaid Portability, you will keep your same number, but if you choose New Line, you will be assigned a new number.
With Movistar prepaid, we don’t require anything from you. Simply provide your personal details and make a secure online payment using your bank account. You can do it yourself by visiting https://www.movistar.com.co/prepago/linea-nueva and choosing one of the plans we offer.
To check if your device is compatible with eSIM, dial *#06#
If an EID code appears, then your phone is compatible with eSIM. If not, you can still proceed with a physical SIM card when making your request.